Keep the machine stable with routine cleaning, storage discipline and periodic checks.
Wipe the pen holder, remove dust and keep the writing area free of paper scraps.
Check rails, moving parts and fasteners before recurring offset or noise turns into a larger problem.
Keep the machine dry, level and protected when it will not be used for a longer period.
If issues persist after cleaning and checks, move to the fault diagnosis page.
Open troubleshootingUse the direct support channel for persistent mechanical or electrical problems.
Open contactThe Chinese maintenance page contains the longer checklist and deeper maintenance notes.
Open Chinese guide